Frequently Asked Questions

Find answers to common questions about our products, shipping, returns, and more.

How do I place an order? +

To place an order, simply browse our products, add items to your cart, and proceed to checkout. You can review your order before finalizing your purchase.

What payment methods do you accept? +

We accept major credit cards, Shop Pay, and Apple Pay for your convenience and security. B2B can pay through bank invoice (Wire or card)

How long does shipping take? +

Once we get the product from distributors, standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, not longer than 15 working days.

What is your return policy? +

We offer a 30-day return policy. If you're not satisfied with your purchase, you can return it within 30 days for a full refund or exchange for the same product. Products must return in the same conditions that were originally shipped. Sealed products that have been opened cannot be returned.

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